Briarcliff Storage Units Oak Ridge

Frequently Asked Questions

How far in advance can I reserve a self storage unit?

Our self storage units are first come, first serve; however, you can secure an available self storage unit anytime with the proper payment. We may also temporarily hold self storage units for those who set a specific appointment date and time in the very near future.

Do I have to sign a lease, or can I rent a self storage unit on a month-to- month basis?

Our leases are on a month to month basis and do require a signature upon renting a self storage unit.

What do I need to do to get a self storage unit today?

1. Payment--the $30 administrative fee and your first month's (prorated) rent

2. A signed month-to-month rental agreement

3. A valid ID or driver's license

4. A working phone number, email address, and a current mailing address

5. A cylinder lock to secure your self storage unit (included with the rental)

What are the days and hours that I may access my self storage unit?

You will have access to the property from 6 am to 10 pm every day of the year using your own personalized keypad entry code.  Our gate access is available 365 days a year, seven days a week. The gate will not open after 10 pm so please be out on time.  You will receive a unique code to access the gate and the climate controlled self storage unit building doors (if applicable).

Can I rent the self storage unit mid-month? Do you prorate?

You can rent a self storage unit anytime at Briarcliff Storage. We prorate the first month’s rent to reflect the day that you begin renting. We do not prorate the last month's rent. If you need to move out before the end of the month or pay for the next month to stay a few extra days, please plan to adjust accordingly.

Do you require insurance on the contents of my self storage unit?

You are responsible for the items that you store with us at Briarcliff Storage, and insurance for your stored belongings is highly recommended. For those without insurance coverage, or if you’re looking for a little more protection, affordable storage protection is available through Briarcliff Storage. Our protection plan requires no deductible and is available in various levels of coverage.

How do I make a payment?

Auto Pay - we run your credit card at the beginning of each new rental period (recommended for no late fee)

• You can pay at the Briarcliff Storage office (cash, check, or credit card).

• Web pay at

When is my rental fee due?

Payment is due the first day of each month.  If we have not received your payment by the 5th day of the month, your gate access will be denied, as well as access to your space.  A late fee of $20 will be charged if not paid by the 10th day of the month.  A lien/auction fee of $100 will be added after 32 days past due, and we will proceed with the auction process.


What may I store?

You are not allowed to store hazardous materials in the self storage units.  This includes flammable, toxic, explosives, corrosives, or poisons. Additionally, no food items, including animal feed,

should be stored in your self storage unit.  The storage of illegal substances is prohibited. If we suspect that you are storing any of these items, you may be asked to vacate. In the case of illegal materials, authorities could be notified as well.

What is the size of your entry doors into the climate controlled building?

45" wide by 83" tall

Does Briarcliff Storage provide locks? Do you keep a key to my self storage unit?

A lock is included with your administrative fee at sign up. No one else has a key to that lock – just you. Cylinder locks are usually best purchased at our locations because the versions we sell are customized for our facilities.  Though we recommend ours, you are welcome to use your own long mill cylinder lock.

Cylinder locks are more trusted because they fit tightly into the door itself to eliminate any raised area that can be tampered with. They are housed internally within the self storage unit, similar to front door locks in your house or apartment. These cannot be cut, as the locks don’t stick out of the self storage unit door. Like disc locks, they are also strike-proof, drill-proof and pick-proof.

We also sell a variety of moving, packing and storage supplies.

What’s the difference between an indoor self storage unit (climate controlled) and an outdoor (drive up) self storage storage unit in Oak Ridge TN?

Indoor self storage units are heated and cooled (sometimes called climate control), are protected from the elements and have wide hallways to move in. This allows your moving items to be stored as if they were still inside your home or office. All our interior self storage units provide a much higher quality of storage than your shed or attic might. Using our heated & cooled climate controlled self storage units is almost like leaving your items right at home!  

Outdoor drive up self storage units offer the convenience of drive-up access.  These self storage units have no temperature or humidity control.

Briarcliff Storage Units offers both types of self storage units in Oak Ridge TN.

Do you offer boat storage, car storage, or RV parking?

Sorry, we do not have outdoor parking for boat storage, car storage, RV parking or other vehicles. Our parking and common areas are limited and need to be available for temporary parking or unloading to customers with a self storage unit.

Can I leave my vehicle parked in the lot?

If you are physically on the property, your vehicle can be parked inside our fence or in the parking lot. You may not leave your vehicle unattended or overnight; unattended vehicles, including boats or recreational vehicles, may be booted and/or towed at the owner's expense.

Is the self storage unit big enough for my boat or RV?

We have self storage units in different sizes, and some are big enough to store a car or boat.  A typical car requires a 10x20 self storage unit. Boat trailers will often be to big.

Do you have trucks available to rent for moving?

No we do not offer rental trucks.

What Kind of Security Do You Provide?

Our Computerized Gate Access System only allows authorized people in the locked areas of the property. Our facility is completely fenced and fully lit.  We are equipped with video recording cameras. We check the property daily and use the best locks for our self storage units. Here’s what we do to protect our property and buildings:

·     State-of-the-art digital video recording systems

·        Motion detectors for lighting

·        Hallways and aisles that are brightly lit

·        Central Monitoring Station for Fire

·        Full time managers

·        Full-time maintenance staff to keep everything clean and well maintained

·        Perimeter fencing

·        A personalized access code for the keypads that open the gates and interior buildings

·        Doors fitted for recessed cylinder locks, designed to withstand break-in attempts

·       You own your lock — only you have keys to unlock and access your self storage unit

Do your self storage units have electricity?

No, our self storage units do not have electrical outlets.