Reviews

Wonderful experience!!!!!! Very knowledgeable, professional and positive approach. In addition, staff provided assistance in very timely manner. I recommend Briarcliff Storage without any hesitation!!!!! I sincerely appreciate their efforts!!

Just helped my Dad clean out this big 10x20 storage unit today😁

I love this place. Beth is fun to work with and I can’t think of anything they could do to make it better.

What a great storage experience. We had to quickly find a storage unit in Oak Ridge when our water line burst in our basement, after the freezing weather. We were able to access our clean, dry and secure storage unit with a great price. One climate controlled and one drive up. We had plenty of storage space to store our stuff while we remodel part of our basement. It made the process so much easier, as we did everything online one evening, and got our locks to start storing our stuff that night. It is nice that our valuables were safe and somewhere else conveniently close by. Beth was always on hand to speak with. We are so glad Briarcliff Storage made this headache a lot easier. I would quickly recommend them.

Beautiful place for storage

Very pleased with Briarcliff Storage and the ease of renting a storage unit. The unit was climate controlled inside. Handy to get to, as well as very clean. It was a good experience.

Very clean and convenient.

Very clean

What a great experience. When we needed to relocate to another house in Oak Ridge, we were able quickly access a large, dry, and secure, unit at a great...

What a great experience. When we needed to relocate to another house in Oak Ridge, we were able quickly access a large, dry, and secure, unit at a great price. We had plenty of storage space to temporarily house most of our belongings, for several months (longer than originally anticipated, as usual), while we made sheetrock dust modifications to the new house. It made the transition so much easier knowing that our valuables were safe and clean somewhere else conveniently closeby, in case we needed quick access - 24/7. The friendly staff were always on hand to speak with, and worked with us on how long we needed to store our items, through the whole transition! Thanks Briarcliff Storage!! We'll be using your great services again VERY SOON!

We love Briarcliff Storage. It is the cleanest facility we’ve even rented with. The owners help and are easy to contact. We’ve been renting long term and are very pleased.

Was on a waitlist for awhile but they called when something became available and I’m so glad they did. It was worth the wait. Check here first they’re the best.

Best in Oak Ridge!!! Great people to work with fast and easy rental. Highly recommend 😊

Great place to store your treasures!! Friendly staff, reasonably priced too

Great customer service! Staff is always available and willing to help when needed. Very clean and safe facility.

Easy to work with

Thumbs up!

Best storage place in town!!

Absolutely loved my experience with the people at Briarcliff Storage!

This Storage Facility is keep extremely clean. I recommend this as a storage option for anyone looking for Climate or non-climate storage units

the most excellent storage!

Very convenient billing system, most clean storage units youi'll ever see. Your stuff will be safe and well preserved! I have loved storing my extra things here.

Great security, great atmosphere.

Great facility, very clean. Climate maintained well and the staff are accommodating. Have met the owners and seem to be great local folks!

Amazing service! The employees here were so kind and made me feel so welcomed into their storage units. If you are looking for a good storage unit Briarcliff storage is my #1 place I would recommend.

Well maintained. Excellent security system. Owners are easy to work with.

High quality storage units. Some are temperature controlled which can be important here. We rented for 6-8 months and had a great experience; stuff remained safe and secure and was in good shape when we were ready to move into the home. We highly recommend Briarcliff Storage!

Great facility and great owners/operators!

So far so good. Clean, easy access.

Super nice indoor storage. Climate controlled, clean, pest and moisture free. I've been renting here for months and no plans to leave it.

Very clean and well-maintained.Great staff. Highly recommend to keep all your precious belongings.

Management is wonderful and the customer service is outstanding!

The staff was inviting, knowledgeable, and kind.

Highly recommend, clean facilities very helpful thanks for helping me out. Check them out good rates also.

Staff was very helpful

This was a great place to rent a storage unit. We kept our furniture there for well over a year and not one spot of mold or mildew and we did not have a climate controlled unit. The staff is super friendly and when our payment got declined due to an expired card, they were so kind about it and just took the new information and processed the payment with no threats of “kicking us out”. Would recommend them to anyone with anything to store!

The representative Catherine was very professional and met all of my needs. She was even was able to help me assess how much square footage I needed for a storage! The facility is absolutely gorgeous and offers all kinds of options. I'm grateful I get to store my things at this well maintained temperature controlled storage facility!

Great staff and owner. Worked with us to find the unit we needed at the last minute without any hassle.

Simple and easy to sign up for a storage unit, well lit and clean. Staff was super helpful and polite.

It's been a great experience working with the team at Briarcliff Storage over the past year. I recently sold my home and needed to upgrade my current unit. Changing units was the easy part. The challenge was relocating all of the items from the old one. Tyler was extremely helpful and provided me the flexibility I needed to make the swap completely stress free. He even did a follow up to make sure things were to my satisfaction. Briarcliff Storage is a first class operation that puts their customer's satisfaction at the top of their priority list. Thanks again Tyler and the rest of the team!

I rented 3 different units at this facility during the last 9 months. Every transaction was seamless - and Tyler and Katherine were always very helpful. The storage facility is clean and safe - and very reasonably priced. I would highly recommend Briarcliff Storage.

Very clean facility, friendly service and great location.

I am very impressed with my experience with Briarcliff Storage. The entire facility is very nice and clean. I always feel that my property is secure. The staff is very helpful and a pleasure to deal with.

I had a very pleasant experience with this storage company. If people need a place to keep their stuff with the peace of mind that it is safe this is the place. The staff was very helpful to answer whatever questions I had and the units were very clean as well! Highly recommend this place!

From the day we started with Briarcliff to the end they have been fair, honest, and absolute professionals about every aspect of the business. Highly recommended for the indoor climate control storage. Added bonus, they can accommodate a full moving truck for the big moves!!!

Clean, safe and staff was friendly

the climate controlled units are wonderful. Clean facility, friendly staff, Great Prices and Great location.

This is a brand new facility with state of the art access and security. We had both an indoor climate controlled unit and an exterior unit. Both units were clean and easy to move our stuff into. The location is perfect and the whole rental process was painless. I would recommend Briarcliff Storage to anyone who needs to store their stuff.

The Climate Controlled units are clean and easy to move stuff into. Great location, I can get to it easily here in Oak Ridge,. The Price is good too!

Loved my experience with Briarcliff Storage! They were very friendly and helpful with what I needed.

Truly the best storage experience we’ve ever had. We moved in almost as soon as this place opened. Very nice family owns and operates it. Being new, this place is clean as a whistle. Everything operates as it should. We used the climate controlled storage units. Had absolutely no problems. The price was fair — very reasonable considerating poor state of some of the other storage facilities in Oak Ridge. We fought moisture, mold and had security concerns at another “climate controlled” storage facility. Highly recommend. We bought a larger home in the area, and now have adequate storage for our stuff. Else, we would still be renting from them.

Nice new facility! Owners are super friendly and easy to work with.

I highly recommend Briarcliff Storage, based off of my fantastic experience with them. The staff are very exceptional to work with, they're experienced, helpful, friendly, and fun! I appreciated the climate controlled option, as well as the comfort I get from the digital video surveillance. I also liked the ease of being able to make my payments online. Prices were excellent!

Security, Convenience, Good rates, variety, climate control, your own lock and key part of low registration fee, easy web site for reservation/payments. And I love the TV cameras everywhere, and multiple screens in the office. Personally selected coded touch pad entry control. Friendly helpful people in office or on-site during work hours. Great location. New facility. Clean. Well kept. Confidently refer to any Oak Ridger. - Lloyd

I was pleasantly surprised one day to find Briarcliff Storage was opening up right next to my apartment complex. I had a storage facility on Chapman Hwy (South Knoxville) since 2014 and wanted my belongings closer. From the first communication with Beth by phone, we knew we found a good place. The process to rent was very easy and communication before the facility opened was awesome. I always had my questions answered quickly. Once we reserved our unit, Beth kept us updated on the opening date for the facility regularly. When we moved in, the place was perfect. Plenty of space for multiple vehicles to come in and park. There lock system is easy to use for your unit and the gate access is very secure. We felt very welcomed when we met Beth and she was more than patient with myself and my elderly mother. Their prices are very reasonable and I would strongly recommend them to anyone looking for a secure place in Oak Ridge to store their belongings. Thank you Briarcliff Storage for making our transition very easy.